I sincerely hope to get a favourable reply inside the next number of days, so I am able to carry on using American Airlines for my travel.
I am 77 calendar year aged I prepare this great vacation with my daughter to indicate her our heritage in Chile, we compensated Nearly $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat inside the runway for 2 several hours on account of baggage delayed, the pilot stated it had been dilemma with not adequate staff to load the plane AA957 with baggage. then our seats difficulty: seat 41A , my daughter TV was broken, my seat 41B my arms were damaged, wouldn’t move up, so and After i should go to the toilet I couldn’t get up, because I've Diabetic issues I must head to the lavatory that is certainly why I took the tip seat when I made an effort to climbing more than the arm I Minimize my leg and was bleeding. I request the flight attendant for aid, she was no help in any way. my daughter made an effort to enable me by climbing around me considering that we couldn’t get any support. she slip and fell on both of those arms trying to climb over me and bruised the inside of her legs definitely terrible. We've got images of her leg and my leg look like elephant feet, allow me to inform you it hurt so terrible I cried in the soreness, the whole two weeks in Chile I had to acquire sneaker a single size more substantial due to the fact my toes were so swollen and my daughter couldn’t don her bathing go well with considering that The within of her leg have been all bruised up.
My partner And that i not long ago took a visit to the Virgin Islands and returned on three/eleven/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for consider-off from St Thomas to San Juan. We have been speculated to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in Big apple following a two hour layover. We had been reassured in St. Thomas that we'd make our link and which the plane would look ahead to the connecting travellers. After we arrived in San Juan we uncovered our flight experienced presently taken off. In wanting to resolve this we ended up scolded for visiting the Mistaken counter (We have been despatched by an American Eagle worker towards the American ticket counter). Astonishingly however, even though we experienced committed that “fake pas,” he was able to print a Jet Blue ticket from his American terminal! Fortunately we ended up last but not least on our method to our destination – JFK in The big apple. Once we requested about our baggage the American agent in San Juan wasn’t sure what to inform us. He reported they'd possibly skipped the flight to JFK too but to check after we arrived there. As we predicted, our baggage did not observe us to New York so we submitted a declare and were sent on our way back again to Lisbon, CT three hours faraway from The big apple. Another morning, on 3/eleven/13, we referred to as American Airlines about our baggage and that’s where by the runaround started. We were originally informed that our bags SHOULD have made it to JFK that morning but they could not inform.
however ihave not been privileged to recover seats on British airways Portion of my flight.My locator no. is AUOANL.My wife is extremely disappointed following becoming faithful to American for more than 20 years.
When we boarded flight 556 in monte go bay these days we had private jets to rent Seattle been the first folks inside our portion on the cabin and we noticed a backpack tucked at the rear of row eight without any person anyplace that it belonged to . We pointed it out to a person using an AA uniform who appeared to be a passenger and he was rather rude stating it belongs to an AA worker and clearly I have to have not been on such a airplane in advance of. My husband And that i truly feel very not comfortable with this type of response from one of the workforce!!
On 7/19/2013 I flew by way of American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst expertise I've at any time experienced Using the American Airlines representatives there and Once i termed shopper service they were being no help possibly. First, a single of one's Reps despatched us to the incorrect gate; I needed to talk to a consultant where our flight can be departing from mainly because a gate range was not on my boarding go. We went into the gate instructed and were despatched to the wrong gate, because we ended published here up at the incorrect gate we didn't listen to our departing flight data producing us to skip our flight. We went into the counter asking for a standing of our flight since we experienced heard nothing, a single AA attendant within the station was not willing to appear anything up mainly because she was typing or undertaking something else. I explained to her that it had been vital since we could miss our flight. She didn’t care. Despite the fact that there was a protracted line of individuals waiting around to speak with the one AA rep obtainable. I waited in line for as long as I could, I then observed an AA agent walking by and I stopped her for support, she said there was very little she could do and sent us to another AA desk. We went to that desk and we ended up told our plane was correct there outside on the point of consider off and that they'd not let's to the plane due to the fact when they have a peek at this site called the AA representatives within the plane and inquire them to look forward to us it can make everybody mad?
Document locator AQRPGM my expertise with the ticket agent on the Miami Worldwide Airport was terrible. Arrived two hours right before my flight given that the flight was boarding I had my boarding move I want to Buy headset came back again plus the ticket agent claimed I didn’t have a boarding pass.
Charlestown to Akron worst boarding knowledge at any time. Gate 38 b. A greyhound bus terminal is best operate. Superior luck in your new Professions
i have experienced horrible ordeals with american airlines. I am able to’t even price their consumer service as it is far below a a single star. client relations Associates are rude, shorter, and unfriendly.
American Airlines,I'm so dissatisfied !!! I'd such a tricky time with my disabled kid!! You shed my stroller seat belt, i had to walk all of the way about the airport Keeping my 4 many years aged daughter…and soon after standing a person hour at the baggage assert they explained to me to call your shopper service ,guess what? They could’nt do something!! it proceeds? unbelievable!!!
I am standing at American airlines counter in McAllen, Tx looking ahead to a hotel voucher three several hours immediately after landing from Flight 5783 which was redirected because of bad climate more than Queretaro.
Very disappointed that has a.A. shopper relations. My wife went to Italy to the memorial of her mom and though she was there she obtained bronchitis with ear infection, subsequently the medical doctor encouraged her never to fly ahead of one week to clear the an infection.
So, There are many factor’s I have recognized which i will Observe in this article, and think about it my very own instructional venting considering that they don't provide The shopper perfectly in any way regarding this:
I spoke with Wanda this early morning about extra baggage as well as nerostimulator implanted in my back. She was very beneficial, I'm glad that I referred to as and acquired the proper information.